Shipping & Returns
Shipping
We offer free shipping on all prepaid orders above ₹1999. Orders are typically dispatched within 1-2 business days and delivered within 4-7 business days depending on your location. Cash on Delivery is available across India.
Returns & Exchanges
We offer a 7-day return window from the date of delivery for unused items in original packaging with tags intact. To initiate a return, reach out to us at hello@silaiwaala.in with your order number.
Refunds
Once your return is received and inspected, refunds are processed to your original payment method within 5-7 business days.